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Privacy Policy

Last reviewed: March 2025
Website: www.orre.co.nz

Legal Disclaimer

This Privacy Policy is provided for general informational purposes only and reflects ORRÉ LIVING’s current information handling practices in relation to this website.

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Nothing in this Privacy Policy constitutes legal, medical, or professional advice, nor does it create any contractual obligation or service relationship.

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This Privacy Policy should be read together with the Website Terms of Use & Service Scope Notice.

1. Introduction

ORRÉ LIVING respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 2020 (New Zealand).

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This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you visit this website or contact ORRÉ LIVING for general enquiry or introductory purposes.

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This website does not sell services, accept bookings, or facilitate transactions.

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to the ORRÉ LIVING website

  • Individuals who contact ORRÉ LIVING for general information or introductory discussions

  • Family members or representatives who make enquiries on behalf of others

It does not apply to third-party websites linked from this site.

3. Personal Information We Collect

We may collect limited personal information necessary to respond to enquiries and maintain appropriate records, including:

  • Name

  • Contact details (such as email address or phone number)

  • General information provided voluntarily through enquiries or communications

  • Basic household or support context provided for introductory discussion purposes

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We do not intentionally collect:

  • Medical or clinical information

  • Health records or diagnoses

  • Personal care information

  • Payment or financial information

4. How We Collect Information

Personal information may be collected:

  • When you submit an enquiry or contact form

  • When you communicate with us by email, phone, or other means

  • Automatically through standard website technologies such as server logs and basic analytics

5. Purpose of Collection

Personal information is collected and used solely for the following purposes:

  • Responding to enquiries and requests for information

  • Arranging introductory meetings or discussions

  • Communicating with families or representatives

  • Maintaining internal records for administrative and quality purposes

  • Complying with legal obligations under New Zealand law

Personal information is not used for marketing, profiling, or automated decision-making.

6. Disclosure of Information

Personal information may be disclosed only where reasonably necessary, including to:

  • Trusted service providers who assist with website hosting or IT support

  • Family members or representatives where authorised

  • Regulatory or legal authorities where required by law

ORRÉ LIVING does not sell, rent, or trade personal information.

7. Data Storage and Security

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access, or disclosure.

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While safeguards are in place, no method of electronic storage or internet transmission is completely secure.

8. Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

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Information that is no longer required is securely deleted or anonymised.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Request access to personal information held about you

  • Request correction of inaccurate or incomplete information

Requests may be made by contacting ORRÉ LIVING. Reasonable identification may be required.

10. Cookies and Website Analytics

This website may use basic cookies or analytics tools to understand website usage and improve functionality.

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You may manage cookies through your browser settings. Disabling cookies may affect website performance.

11. Overseas Disclosure

Personal information is primarily stored within New Zealand.


If information is disclosed overseas, reasonable steps will be taken to ensure comparable privacy protections apply.

12. Updates to This Policy

This Privacy Policy may be updated from time to time.


The most current version will be published on this website.

13. Contact

If you have any questions about this Privacy Policy or how personal information is handled, please contact ORRÉ LIVING directly.

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