ORRÉ LIVING provides non-medical, non-nursing home support focused on everyday living, independence, and quality of life. Our services may include companionship, daily living assistance, accompanied outings, coordination of services, and support that helps life at home remain steady, dignified, and meaningful.

We do not provide medical, nursing, therapeutic, or personal care services. This includes bathing, toileting, lifting/transfers, medication administration, clinical monitoring, or counselling. Where specialist care is required, we can help coordinate trusted partner providers.

Our support is well suited for: Older adults living at home who value routine and independence. Individuals who need practical help and companionship, but not medical care. Families seeking reliable coordination and peace of mind. Adult children supporting parents locally or from overseas. Suitability is confirmed through an initial conversation.

Getting started begins with a simple conversation. We take time to understand needs, routines, and expectations, then explain how support may be arranged. Services only begin once scope, timing, and boundaries are clear and agreed.

Wherever possible, we aim for continuity by matching clients with the same support person. Occasionally, changes may be necessary due to scheduling or availability, but we maintain clear handovers to ensure consistency.

ORRÉ LIVING is not an emergency or on-call medical service. Support is provided during agreed hours and schedules. Limited flexibility may be available for established clients, subject to arrangement and availability.

Yes. We can accompany clients to appointments and outings and assist with planning and coordination. Transport is typically arranged through family, taxis, ride-share, or mobility services, with costs agreed in advance.

Yes. Support can be adjusted over time as needs and circumstances evolve. Any changes to schedule, scope, or frequency are discussed and confirmed to keep expectations clear.

We ask for reasonable notice if a visit needs to be cancelled or rescheduled. Late cancellations or no-shows may incur a charge to cover scheduled staffing time. Specific notice periods are confirmed before services begin.

For urgent medical or safety emergencies, call 111 immediately. ORRÉ LIVING is not an emergency responder. Once urgent help is arranged, families may notify us so we can assist with coordination and follow-up support.